1. Agreement to terms
These Terms of Service ("Terms") govern your access to and use of PointVigil (the "Service"), operated by Dibene Technology Solutions (Pty) Ltd ("we", "us"). By connecting a Microsoft 365 tenant, creating an account, or using the Service, you agree to these Terms. If you are agreeing on behalf of an organisation, you confirm you are authorised to bind it.
2. The Service
PointVigil monitors the SharePoint document libraries you select and sends email digests of changes on the schedule you choose. Access to your Microsoft 365 tenant is read-only and is granted through Microsoft's administrator consent flow. Where your tenant's Microsoft 365 audit log is available, digests may name the person who deleted a file, using that audit log.
3. Your responsibilities
- You confirm you are authorised to grant PointVigil access to the tenant and libraries you connect, and to add the recipients you configure.
- You are responsible for keeping sign-in credentials secure and for the actions of your authorised users.
- You will use the Service only for lawful purposes and only to monitor data you are entitled to access.
4. Acceptable use
You may not misuse the Service, including by attempting to breach or circumvent its security, disrupt its operation, access data without authorisation, reverse-engineer it except as permitted by law, or use it to infringe the rights of others.
5. Trials, subscriptions and billing
- New accounts may start with a 14-day free trial. No card is required to begin.
- Paid plans are billed monthly in South African Rand (ZAR) through our payment processor, Paystack, and renew automatically each period until cancelled.
- Prices are shown on our pricing page and may change; we will give reasonable notice of changes, which take effect at your next renewal.
- Fees are exclusive of any applicable taxes unless stated otherwise.
6. Cancellation and refunds
You may cancel at any time; cancellation takes effect at the end of your current billing period, and you retain access until then. Except where required by law, fees already paid are non-refundable and we do not provide pro-rata refunds for partial periods.
7. Availability and support
We aim to keep the Service available and reliable and provide reasonable support, but unless we have agreed a separate service-level agreement, the Service is provided on a best-effort basis without a guaranteed uptime commitment. We may perform maintenance and may modify or discontinue features.
8. Your data
You retain all rights to your data. Our handling of personal information is described in our Privacy Policy, which forms part of these Terms. PointVigil is a monitoring and notification tool; it is not a backup, archiving, e-discovery or compliance system, and you should not rely on it as one.
9. Intellectual property
The Service, including its software, design and branding, is owned by Dibene Technology Solutions (Pty) Ltd and its licensors. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription.
10. Disclaimers
The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, to the maximum extent permitted by law. We do not warrant that the Service will be uninterrupted, error-free, or that every change will be detected or every digest delivered.
11. Limitation of liability
To the maximum extent permitted by law, neither party is liable for indirect, incidental, special or consequential damages, or for lost profits or data. Our total liability arising out of or relating to the Service is limited to the fees you paid for the Service in the three (3) months before the event giving rise to the claim.
12. Suspension and termination
We may suspend or terminate access if you breach these Terms, fail to pay, or use the Service in a way that risks harm to the Service or others. You may stop using the Service and cancel at any time.
13. Changes to these Terms
We may update these Terms from time to time. Material changes will be reflected by updating the date above and, where appropriate, by notifying you. Continued use after changes take effect constitutes acceptance.
14. Governing law
These Terms are governed by the laws of the Republic of South Africa, and the courts of South Africa have jurisdiction over any dispute, without regard to conflict-of-laws rules.
15. Contact
Dibene Technology Solutions (Pty) Ltd
Email: jdevilliers@dibene.co.za