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Customer portal
Manage your watches and recipients at admin.pointvigil.com.
Frequently asked questions
How do the digests work?
PointVigil watches the SharePoint library or folder you choose and emails a digest of the files that were added, changed, renamed, moved or deleted, every hour, once a day or once a week. If nothing changed, no email is sent.
How do I add a library or a folder?
Sign in to the customer portal, choose Add library, then pick the site, the library and, if you like, a folder. Set how often you want the digest and who should receive it, check the summary and press Add library. The first run only learns what is already there, so the first digest arrives after something changes.
Can I watch more than one folder in the same library?
Yes. Each folder is its own watch with its own schedule and recipients. Each one counts towards the Libraries/Folders limit of your plan. If two watches overlap, a change inside the overlap appears in both digests; the Add library summary warns you when that would happen.
Why do some deleted files show up in a later digest?
Microsoft does not say who deleted a file straight away. The name comes from the Microsoft 365 audit log, which can lag behind. PointVigil holds a deletion back for up to 6 hours until it can be named, then includes it. If your tenant cannot supply names, deletions are reported without one.
I am not receiving the digests.
First check that the library is not paused and that something actually changed, because quiet periods send nothing. Then check your junk folder and ask your IT provider to allow mail from no-reply@pointvigil.com. If it still does not arrive, send us a support request and name the library and recipient address.
Why can I not find my site in the list?
The list shows the SharePoint sites in your Microsoft 365 tenant and hides Microsoft's built-in system sites. Type part of the site name and press Find sites. If a site you expect is still missing, tell us its web address.
What can PointVigil see in my files?
File and folder names, locations, the type of change, the time, and the name of the person who made it. It does not copy or read the contents of your files. See the Privacy Policy for the details.
How do I change recipients or the schedule?
On the portal's Watched libraries page, open the Actions menu next to the library and choose Edit.
How do I cancel or remove PointVigil's access?
You can pause or delete any watch from the portal. To remove PointVigil's access to your Microsoft 365 tenant, a Global Administrator can delete the app under Enterprise applications in the Microsoft Entra admin centre. That stops all processing straight away.
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Use this form for a support question, to report a bug or to suggest an improvement. We reply by email.